@tanisha2672 Hi, I hope you're doing well. I wanted to let you know that the purchase order you placed for the book is currently not being picked up by the delivery service provider, and it seems freeup is unable to provide a new delivery partner to resolve the issue from their side. Would it be possible for you to cancel the order from your side and place a new one? This should help get things moving quickly and ensure you receive your book without further delays. Really sorry for the trouble, and thank you so much for your patience.