don't go on negative rating they are applied because i Frequently cancel the order..as I sell offline too....return n refund is available for expensive sarees..but no drama of negative rating i accept returns...if u dont like return ..acchi chize Milne k baad b negative rating dete waise ghatiya log dor rahe ..they waht half refund..so stay away . first read all the review..check the product..then buy ....