@prakash1414 hello dear I am very sad to know that the parcel is being shown as delivered but has not been delivered. This is the fault of the app. You will have to complain to the help center of the app. Sir, your app is wrong.I have given you unfair rating, I sent your order with full instructions and printed it on proper scanner but this is the app's mistake sir, I am really sorry but you did not deliver my product.There is no rating on the product but the services are provided by free up app, you are rating them for their services, if I give you wrong product or bad quality then you will give me less rating. i hope you understand thank you