Hello 👋 everyone,hope you are doing well😊. if the item is unused and completely new, only then I use to tag it as BRAND NEW. Rest items are almost new and excellent quality. Don't rate me down intentionally, after taking quality product and new items. don't ask for swap. don't give cheap offers as my products are quite reasonable. HAPPY SHOPPING WITH US🛍️🛍️. BE GOOD DO GOOD 😊