@deepali_prasad1 “Mujhe afsos hai ki jo samaan aapne order kiya tha, woh kahin gum ho gaya. Par main aapko niraash nahi karungi — yeh thoda mehnga hai, lekin main kal hi aapko isi rate par bhej dungi. Umeed hai aapko koi dikkat nahi hogi.”

@deepali_prasad1 hlo dear Here’s your message in polite, clear English: “I’m sorry that the product you specifically ordered got misplaced. However, I don’t want to disappoint you — this one is a bit more expensive, but I’ll send it to you tomorrow at the same price. I hope that’s okay with you.”