mam I don't receive the parcel

mam I don't have parcel help to me

arranged shipping sis

available mam

hey! it's companiun(atomic habits). someone else who has to get journal book has got your order. I don't know how it happend. there's literally 2 days difference between both of your orders. please let me know how to raise query for this issue. your orders might have got exchanged. i have no selling experience please help me with this